Daily Tips
In Your Shoes Blog
Over my many years of helping companies, large and small, with business planning and marketing challenges, some things are universal while others are somewhat unique. And each time I talk to another business owner or entrepreneur, I discover that most of the challenges everyone faces are things I have faced myself while starting and growing my own publishing and marketing company.

In essence, I've walked "in your shoes." So, as a way to impart all the hard-learned lessons I've accumulated for over two decades, these daily tips are for you.

CURRENT TIPS

Surprise Marketing Trend: Do Customers Want Less from Your Products?

Marketing trend: Less is more in the minds of more consumers

January 27, 2012
Edited by: Diana Pohly in: Consumer Marketing Trends

A recent survey of 1,000 health-conscious consumers conducted by Mambo Sprouts Marketing turned up some interesting findings about the way consumers are thinking at the start of year 2012. Mambo Sprouts, which creates marketing programs targeted to consumers of natural and organic products, found that those customers make buying choices based on [Read More]

Love It or It’s Free: How to Write Compelling Guarantee Offers

How to get your customers to believe your "satisfaction guaranteed" offer

January 26, 2012
Edited by: Diana Pohly in: Copywriting Tips

The phrase “Satisfaction Guaranteed or Your Money Back” sounds commonplace today, but it is one of the most compelling guarantee offers in the history of marketing. It was created in 1875 by a traveling salesman named Aaron Montgomery Ward. With the power of that guarantee behind him, he founded Montgomery Ward, the department [Read More]

B2B Customer Profiling: Do You Know Who Your Internal Customers Are?

Dig deeper to identify and please customers

January 25, 2012
Edited by: Diana Pohly in: Customer Profiling

If your company sells products or services to other companies, there is more to customer profiling than identifying the people who make the decision to buy from you. To be sure that you can continue selling to their companies in the long term, it is also important to know the people within their organizations who [Read More]

Case Study: 100% Satisfied — How a Canadian Auto Body Shop Achieved Perfect Customer Satisfaction Ratings Over Two Years

The keys to achieving 100% customer satisfaction

January 24, 2012
Edited by: Diana Pohly in: Customer Service Tips

When customers need the services of an auto body shop, they are usually upset and concerned. After all, they were probably in an accident. They are also anxious about the cost and the quality of work that will be done. That makes it all the more remarkable that the Maaco Collision Repair & [Read More]

Attention, Emotion, and Product: A Winning Trio that Gets Customers to Click and Buy

These three triggers motivate customers to buy

January 23, 2012
Edited by: Diana Pohly in: Online Advertising Tips

Ronald T. Robinson is a Canadian copywriter who developed this simple structure for effective radio ads:

[Read More]

RECENT TIPS

Pick Up On Subtle Clues . . . and Sell Much More to Your Customers

Customer Profiling Example: Use Profiling Questionnaires to Build Customer Relationships

How to Look and Sound Authentic on Twitter

2012: Network Your Way to the Most Profitable Year Ever

Can Videos on Your Website Dramatically Boost Your SEO?

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